About ONEAD
National Office for Water and Sanitation of Djibouti — Serving Djiboutian citizens since 2006.
Our history
The National Office for Water and Sanitation of Djibouti (ONEAD) is a Public Establishment of an Industrial and Commercial nature (EPIC), established by Law No. 145/AN/06/5th L of 1 June 2006.
Formed from the Merger of ONED (National Water Office) and ONAS (National Sanitation Office), ONEAD provides integrated management of the water cycle: production, treatment and distribution of drinking water, and the collection and treatment of wastewater across the entire national territory.
ONEAD operates under the supervision of the Ministry of Agriculture, Water, Fisheries and Livestock (MAEM).
Under the leadership of Mr Mohamed Fouad Abdo, Director-General, the office is steering the ONEAD 2035 — Strategic Transformation Plan strategic plan to modernise the entire water sector in Djibouti.
Head office
Boulevard de la République, PO Box 1914 — Djibouti
Legal status
Public Establishment of an Industrial and Commercial nature (EPIC) — Law No. 145/AN/06/5th L of 1 June 2006
General Management
Mohamed Fouad Abdo — Commander of the National Order of 27 June (2025)
Supervision
Ministry of Agriculture, Water, Fisheries and Livestock
Mobile App
ONEAD Mobile (Play Store & App Store)
A word from the Director General
Mohamed Fouad Abdo
Director-General · Commander of the National Order of 27 June (2025)
Organisational structure
General Management
Overall coordination, strategy and communication
Mohamed Fouad Abdo
Directorate of Technical Water Operations
Operation and maintenance of drinking-water networks
Directorate of Technical Sanitation Operations
Operation of sanitation networks and plants
Directorate of Studies and Projects
Technical studies and infrastructure projects
Commercial Directorate
Customer management, billing and collection
Human Resources Directorate
Staff management and training
Accounting Agency
Financial and accounting management
Our missions
Drinking-water production
Operation of 11 pumping stations, 3 water towers and the Doraleh desalination plant (45,000 m³/day).
Network distribution
Management of more than 600 km of distribution network to deliver drinking water across the country's 7 regions.
Quality & WHO Compliance
Regular bacteriological and physico-chemical testing. Compliance with WHO international standards.
Customer management
Sales, billing, collection and contract management for around 57,083 subscribers.
Sanitation
Collection and treatment of wastewater via the Douda (80,000 PE) and Balbala treatment plants.
Modernisation (ONEAD 2035)
Strategic transformation with Veolia/Seureca: digitalisation, loss reduction and capacity building.
Our values
Public service
Water is a fundamental right for every Djiboutian citizen.
Transparency
Clear billing, accessible data, a relationship of trust.
Sustainability
Desalination, water reuse and environmental protection.
Innovation
ONEAD Mobile, digitalisation and the AEX contract with Veolia.