Governance
Status, legal framework and organisation of ONEAD, a public establishment serving all Djiboutians.
Status & legal framework
Governance structure
Board of Directors
Sets the strategy, approves the budget and the Office's major decisions.
General Management
Implements the strategy and steers all directorates.
Directorates & services
Handle day-to-day technical, commercial and administrative operations.
Directorate organisation chart
Seven directorates structure ONEAD's work, complemented by services attached to General Management.
Directorate of Technical Water Operations
Operation and maintenance of drinking-water networks
Directorate of Technical Sanitation Operations
Operation of sanitation networks and plants
Directorate of Studies and Projects
Technical studies and infrastructure projects
Commercial Directorate
Customer management, billing and collection
Human Resources Directorate
Staff management and training
Accounting Agency
Financial and accounting management
Services attached to General Management
IT Department
Information systems, digitalisation and business applications
Legal Department
Legal affairs, procurement and disputes
Full organisation chart
The Office's hierarchical structure, from the Board of Directors down to operational services.
Water Technical Operations Department
- Production Service
- Distribution Service
- General Services
Sanitation Technical Operations Department
- Stations operation & maintenance
- Networks operation & maintenance
Studies and Projects Department
- Studies, control & planning
- Projects office
Commercial Department
- Commercial Service
Human Resources Department
- Human Resources Service
Accounting Office
- Budget & finance
- General accounting
- Customer treasury
- Materials accounting
- Collections Service